Our AI Phone Support Agent Is Live — Give It a Call When a caller presses 1 for support, here's what happens under the hood: The caller speaks — Deepgram nova-2 transcribes the audio in real time The transcript goes to Anthropic Claude, which generates a concise, context-aware response OpenAI TTS synthesizes the reply and plays it back to the caller Repeat until the issue is resolved — or escalated to a human The AI handles activation guidance, plan questions, device compatibility, and general troubleshooting. When it can't help, it transfers to a live agent. After each escalation, it learns from the agent's handling of the call and gets better over time. No hold music. No phone trees. Just a conversation. Try It Yourself If your business takes repetitive inbound support calls, we're looking for companies interested in piloting this kind of system. Drop a comment or reach out at [email protected]. for companies interested in piloting this kind of system. Drop a comment or reach out at [email protected].