Clinicians have been trained to handle unexpected medical situations, but what’s become clear in recent years is that entire organizations need to strengthen procedures for when an unexpected IT event happens. If a critical application, such as an electronic health records system or an enterprise resource planning platform, goes dark, can care teams still operate? And even if clinicians can switch to paper charting, does everyone know where the paper supplies are and how much inventory is available for a three-hour outage? A three-day outage? What about a three-week outage? This is why…